Customer Engagement

Customer Engagement

Turn your staff into HEROES and your customers into FANATICS with our amazing Member Engagement Application.

"At Risk" Member Identification
Intuitive, tablet optimised interface
Member Profiling
Task Management
Seamless, in-person bookings
Offline compatibility

Profiling

Understand your members, understand your opportunities.

Quick and easy data capture means staff can engage with members to understand what works from them. Then use this data for fantastic segmentation marketing opportunities.

Flexible Retention Algorithm

Score your members your way.

Define how you want to measure your members retention.

Should it just be attendance? What about Life long members? Should members taking part in retention rich activities have a higher score? What about Direct Debit Rejecting members?

Task Scheduling

Make sure there is an outcome to interaction. Task scheduling allows all activity to be recorded against the staff and member allowing for identifiable journey's and recorded follow-ups